Starter
For one restaurant getting started.
$129
per location / 30 days
- 200 guest feedback responses / 30 days
- Voice feedback & guest issues
- Operational overview
- 3 notification slots per account
- Multiple table QR codes
Table Voice plans and pricing
PLANS & PRICING
Hear guest concerns while they’re still at the table.
Guests share feedback from a table QR code. Your team reviews the concern, handles issues and learns from reports. Choose the response allowance and reporting scope that fit your restaurant.
Starter & Growth: 14-day trial50 usable guest feedback responses · No credit card required · Multi Location starts with paid checkout
Growth
For busier teams that need deeper reporting.
$189
per location / 30 days
- 500 guest feedback responses / 30 days
- Everything in Starter
- Reports & exports
- Scheduled reports & owner questions
- 5 notification slots per account
Multi Location
For restaurant groups with 2+ locations.
$129
per location / 30 days · Minimum $258 for 2 locations
- Combined reporting across locations
- Location-level visibility
- 4 notification slots per location
- 400 guest feedback responses per location / 30 days
$258 USD / 30 days
2 locations × $129
Enterprise
For a tailored rollout and agreed scope.
Custom
Quote based on your requirements
- Agreed locations & usage
- Custom notification allowance
- Implementation & support scope
- Security and privacy review
A guest feedback response is a usable guest conversation counted toward your plan allowance. Starter and Growth serve one location; Multi Location requires at least two, so its minimum is $258 per 30 days. Growth includes a higher single-location allowance and deeper reporting. All prices are USD per 30 days and exclude applicable taxes, shown separately before payment. Assisted setup is quoted separately.
Get concerns to an eligible handler.
Issues appear in the workspace. Browser or device push alerts require an assigned handler, a configured device and a successful delivery check. Ask us which additional channels can be enabled for your location.
Compare every detail
A clear view of what changes as your team grows.
Showing all plan details.
| Included with your plan | Starter | Growth | Multi Location | Enterprise |
|---|---|---|---|---|
| Subscription & usage | ||||
| Subscription every 30 days | $129 / location | $189 / location | $129 / location | Custom quote |
| Licensed locations | 1 | 1 | 2 or more | By agreement |
| Guest feedback responses per 30-day period | 200 | 500 | 400 / location | By agreement |
| Allowance resets every 30 days | Yes | Yes | Yes | By agreement |
| Unused allowance rollover | No | No | No | By agreement |
| Guest feedback | ||||
| Voice feedback collection | Included | Included | Included | By agreement |
| Multiple table QR codes | Included | Included | Included | By agreement |
| Guest issue identification | Included | Included | Included | By agreement |
| Transcripts | Where supported | Where supported | Where supported | By agreement |
| Guest-issue notifications | ||||
| In-app notifications | Included | Included | Included | Included |
| Notification slots | 3 recipient destinations / account | 5 recipient destinations / account | 4 recipient destinations / location | Custom |
| WhatsApp, SMS, Telegram & email | All 4 options | All 4 options | All 4 options | By agreement |
| Manage your own destinations | Included | Included | Included | By agreement |
| Each channel + destination uses a slot | Yes | Yes | Yes | Yes |
| Verification or connection required | Yes | Yes | Yes | Yes |
| Device and channel verification | Required | Required | Required | By agreement |
| Reporting & visibility | ||||
| Operational overview | Included | Included | Included | By agreement |
| Analytical reports & exports | Not included | Included | Included | By agreement |
| Scheduled reports | Not included | Included | Included | By agreement |
| Owner questions & custom reports | Not included | Included | Included | By agreement |
| Combined location reporting | Not included | Not included | Included | By agreement |
| Onboarding & support | ||||
| Onboarding setup | Quoted separately | Quoted separately | Quoted separately | By agreement |
| Standard support | Included | Included | Included | By agreement |
| Dedicated support commitments | Not included | Not included | By agreement | By agreement |
| Custom integration & data requirements | Not included | Not included | By agreement | By agreement |
“By agreement” means the feature or allowance must be included in your proposal or order form. Notification slots are separate from conversation usage.
The details, without the surprises
Usage, setup and notification terms.
How do cancellations and refunds work?
You can cancel your subscription at any time to stop the next renewal. Access continues until the end of your current paid period. For a refund request, email info@eisberg.in. Requests are reviewed individually; submitting a request does not automatically issue a refund.
What does a notification slot include?
One slot connects one channel to one destination. WhatsApp and SMS to the same phone number use two slots; adding an email address uses a third. Starter includes 3 slots per account, Growth 5 per account, and Multi Location 4 per location. Enterprise allowances and location allocation are agreed in your order form. A slot is a saved destination, not a message allowance.
How does my team receive guest issues?
Issues appear in the workspace. Eligible handlers can receive browser or device push after access and phone setup are verified. Additional messaging destinations need separate activation and test delivery. We confirm the available channels for your location before you rely on them. Delivery timing depends on processing, connectivity and device settings.
How are conversations and additional usage counted?
Your 30-day allowance covers usable guest-feedback conversations. Included usage resets every 30 days and does not roll over. The completion threshold and exclusions will be stated in the final usage policy. Any additional usage and its price must be agreed before charges apply; extra-usage pricing is confirmed in your proposal.
How does the trial work?
Starter and Growth include a 14-day trial with 50 usable conversations and no credit card required. The trial ends when either limit is reached. It begins when your guest link is activated, with setup due within 7 days of signup. Continuing on a paid plan requires completing checkout; the no-card trial does not automatically charge you. Multi Location goes directly to paid checkout and does not include this trial. Enterprise trial arrangements are agreed separately.
What counts as a location, and is setup included?
A location is an operational restaurant unit with its own staff, guest environment and feedback workflow. Multiple table QR codes within that licensed location do not require separate location subscriptions. Setup fees depend on the onboarding work and are quoted in advance. Multi Location requires at least two locations.
What is covered by Enterprise?
Your order form sets locations, conversation usage, notification slots, rollout, support and any agreed reporting or data requirements. Custom integrations, service commitments and other capabilities are included only when explicitly agreed.
What billing and data terms apply?
Self-service subscriptions are billed in USD every 30 days. Prices exclude applicable taxes. Taxes are shown separately before payment, and the final usage policy will be shown before you proceed. You can cancel at any time to stop renewal and retain access through your current paid period. Refund requests are reviewed individually by email at info@eisberg.in. Existing customers retain their agreed terms unless a change is confirmed. See our voice analysis privacy notice for how voice analysis data is handled; any custom retention or export requirements must be agreed separately.
Plan enquiries do not activate a subscription, start a trial or change your account’s credit balance.